Not only does the team at Recon Recovery have the best prices that I could find when looking around for a top tier RTT for our CX-5, they've also got an outstanding team committed to the customer (which has really blown me away!). Andrew Spagnola, as a sales and customer service rep, has been with me every step of the way and helped me deal with all sorts of questions from shipping concerns to some headaches that I am pretty sure I created for myself! He has fought for me like I am his family, and as far as I can tell that is how the team at Recon Recovery views their customers. And they still have the best prices I could track down! I was blown away by their service and support, and I continue to mention their prices and their kindness and service to every family member, friend, student, and co-worker that I come across who's looking for camping and outfitter gear. I am a skeptic, but their service relationship with me over the past six weeks as I've had questions has made sure that I will check first at Recon Recovery for all of my gear needs going forward. Amazing -- thanks, friends for your dedication!